For several hours today, several of my sites went down with the disruption of service from CrucialWebHost. It was the first time that it happened to me in my almost one year with them. No explanations were given aside from the fact that the VPS where my account sits in is down.
To their credit, they were able to restart the service after a few hours. Support promptly replied to my ticket but then again, you wouldn't know how much was lost in those hours. It's a small glitch but a costly glitch. And it came when most of my visitors come -- between 5pm to 7pm when most of the corporate users starts to browse their favorite websites before going home.
But will I move to another host with what happened? I don't think so. My experience with them is commendable since I signed-up with them. But it sure taught me valuable lessons.